RESERVATIONS:

At the time of booking confirmation you must pay an account of the 30 % of the price.

The rest of the rental price plus a deposit must be paid the day of your arrival

INCLUDED:

In the price: water, electricity and gas consummation.

NOT INCLUDED:

In the price: Bed linen and towels.

OCCUPATION:

The occupancy of the accommodation cannot be higher than the one indicated in the reservation, the non-fulfilment of this concept implies the expulsion without any right to recover the payment of the reservation.

DEPOSIT:

The day of your arrival a deposit indicated in your reservation must be left for breakages. This amount will be returned to you at the end of your stay if all is in order. In the case of the cost of breakages is over this amount you will be obliged to pay the rest.

CLEANING

The apartment / house must be left in the same cleaning conditions that found it on your arrival otherwise  you will have to pay the cleaning.

PETS:

In those apartments where pets are admitted, the tenants must take responsibility for any damages caused.

POST:

If you have to receive post / parcel during your stay please it is better to send it to our address where  you can collect it. Urgent messages or mails will be delivered to you directly but only in emergencies.

DPARTUREE:

The entrance to the apartments/ houses will be from 12:00 hr and the departure day the apartments must be vacated at the time stipulated before 11:00 am.

TIMETABLE :

Our office opening and closing times are :

 Winter : Monday to Saturday ; Morning 9am-1pm / Afternoon from 4 pm to 7 pm

             Summer : Monday to Saturday : Morning : 9am-1pm / Afternoon : from 4 pm to 8 pm / 

             August : Sundays from 10 hr to 13 hr.

 
CANCELLATIONS:
The reservation can be cancelled at any time but except in exceptional cases the following amount will be retained according to the law ;

 5% of the deposit when cancellation is made 30 days or more before the date of arrival.

50 % of the deposit when cancellation is made less than 30 days but more than seven days before the date of arrival

100 % of the deposit when cancellation is made less than 7 days before the date of arrival.

 

IMPORTANT To make the cancellation ,please contact us by mail info@immobiliariafalco.com indicating the reservation number and the reason of the cancellation.

 

* The tenants are responsible for the apartment / house from the time of arrival to departure